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Verizon Back to the Portfolio The Strategy, Planning and Metrics Group of Verizon Communications Retail IT Division in Irving, Texas managed the change-over and merge of the Verizon.com and Verizon wireless web sites. As a Knowledge Management Director, I provided information organization for the corporate strategy group, collecting and distributing tacit knowledge while coordinating documents throughout a new process development program. I then helped develop the technology implementation gap analysis, created project indices and provided a catalog of division projects. View Website